Email:
CS@Bearbrick888.com
Bearbrick888 also provides support through email, allowing users to address more complex queries that may need detailed attention. This method is ideal for inquiries requiring attachments or comprehensive explanations. Email support is generally reliable, and you’ll receive a response within 24-48 hours, which makes it suitable for less urgent matters.
However, it’s slower compared to live chat, and sometimes, you may need to follow up if your issue hasn’t been fully addressed. The waiting period can be a drawback if you’re looking for a quick fix.
Pros:- Suitable for detailed or complex inquiries.
- Offers a record of communication for future reference.
- Easy to include attachments or screenshots.
Cons:- Slower response time compared to live chat.
- May require follow-up emails for complete resolution.